Ohakune Bike and Hike is an ‘all inclusive’ local company with local knowledge that offers walking or biking tours and itineraries designed around your specific requirements. We understand that everyone has different needs, whether they are full-on adrenaline junkies, family oriented adventurists or retirees looking to spend some time enjoying the stunning scenery either biking or hiking in this area. 

How It Works: Ohakune Bike and Hike operates just like a travel agency. You call or email us your requirements: your dates, approximate level of fitness, desired level of accommodation, and whether you require bike hire, bike accessories and bike transport, then we will work with you to build an itinerary based on your individual needs. Once you are happy with your itinerary, payment is made directly to us, then you just sit back and relax as we organise it all for you.

And because we are locals we have all the knowledge of the area and can help with just about anything in between.

Why use our FREE booking service? Using our itinerary planning service takes the guess work out of your trip and ensures there are no unexpected hiccups. We will plan it, look after the logistics, and you just enjoy the scenery.

OHAKUNE BOOKING AND CANCELLATION POLICY

Once you have confirmed the itinerary is suitable Ohakune Bike and Hike will check availability with our suppliers. Once availability is confirmed we will send you a confirmation letter. At this stage we will request a deposit to secure the booking. Payment can be made via credit card, direct deposit or cheque.

Deposits: A 20% non-refundable deposit is payable upon confirmation of your booking. The remainder/balance will be due 30 days prior to the commencement of your trip.

Payment: Payment in full is required 30 days prior to the commencement of your trip. If you book within 30 days of your trip, payment is required in full upon confirmation of your booking.

We accept payment by direct deposit, cheque or credit card (Visa and MasterCard) by email or phone. Payment by credit card will be subject to a credit card commission.

Cancellation and Refund Policy:

Cancellations outside of 30 days (prior to your departure) - No deposit will be refunded.

Cancellations within 30 days and prior to 10 days before departure - If we are able to fill your accommodation space a refund will be given less a 25% administration fee. If we are unable to fill your accommodation space there will be no refund given.

Cancellations within 10 days of departure - No refund will be provided